Want to get the maximum benefit from your SoothSoft Technology Products? Follow the tips below to achieve maximum cooling effects:

• Follow filling instructions carefully using the maximum amount of water indicated.
• Ensure that all air bubbles are removed from the Canine Cooler. Air is an insulator and will inhibit the cooling effect.
• Use in conjunction with a fan - the more air circulation that gets to the bed, the longer it will be able to stay cool.
• Ensure that there is space for the device to "breathe" - if the entire Canine Cooler is covered there is no way for it to release the absorbed heat.
• Use an appropriately sized bed for your dog - make sure there is enough extra space on the mat to release the absorbed heat from your dog.
• Do not allow the Canine Cooler to be in direct sunlight as it will absorb the heat from the sun - a well ventilated, shaded area is the best option.

By following the tips above you should experience peak performance of your Canine Cooler.

Trouble getting your dog to use the Canine Cooler? Try the following tips to introduce your dog to the coolest spot around! Please note: some dogs take more time to discover the soft, cool cushioning of the Canine Cooler. Be patient with them and let them discover it on their terms.

• NEVER force your dog on the bed. Doing so can create a negative association for the dog.
• Place the bed in your dog's favourite place to sleep. Once the dog is acclimated to the bed, then you can move the bed to where YOU want your dog to sleep.
• Try placing a thin sheet or blanket over the Canine Cooler - preferably one that your dog already uses.
• Reward your dog whenever he/she approaches the bed to make a positive association.
• Relax on the bed yourself and read a book or watch TV without attempting to get your dog on the bed. When they see you enjoying the Canine Cooler, they may decide it's the bed for them too!